For this, the first thing that was done was to check the infrastructures, that is, the structured cabling system that supports the local area network , to rule out any failure at this level. All structured cabling links were certified, in this case with unshielded category components. After completing the certification it was found that there were 5 links that did not pass the certification. After correcting the errors detected, a new measurement of these links was carried out, giving a favorable result.
Once it was verified that the structured cabling was working correctly, a series of tests was carried out on the LAN network itself. Finally, a general shutdown of all the electronic equipment on the network was carried out, and the application server so that the respective cache memories were reset, and all the IP address values of all the equipment connected in the network were refreshed. In this way, the problem was finally solved.
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